We at Goldstein Test Prep want you to love your test preparation experience, but if issues arise regarding scheduling conflicts or testing goals, we are here to help.
Withdrawing from a course
If you withdraw from a course before it begins, you will receive a 100% refund upon the return of unused materials for up to 30 days after the date of registration, but no later than 7 days prior to class start date. If you choose to withdraw within 7 days of the class start date or while the course is ongoing, a cancellation fee of $50 will apply. You may transfer courses at no charge, so if any scheduling issues arise, we can easily place you in a different or later course.
Course rescheduling and transfer
If you need to reschedule (different date, same location) or transfer (different location) your course, please contact us as soon as possible, as we can make these adjustments. A course may be rescheduled or transferred free of charge. All reschedule or transfer requests are subject to availability in the desired courses. The rescheduled or transferred course type must match the course being left.
We will work with your student until he or she achieves the scores he or she wants. Students are always welcome to sit-in on a classroom course at no additional charge. We will typically not supply the student with a new set of course materials but can provide supplemental materials for student use.
In the unlikely event that we cancel a course, you will be notified in advance whenever possible, and you will be eligible for a 100% refund.
* All policies are subject to the rules and requirements established by individual states.